Our Passion (and Why We Are In Business)
To influence policy, to promote education, and to give back
We believe that our first responsibility is to the customers we serve, as they trust us to safeguard their intellectual property. In meeting their needs everything we do must be of high quality. We will constantly strive to reduce our costs in order to maintain reasonable prices. Customer requests for servicing will be handled promptly and accurately. Our customer relationships are the foundation that ensures our company’s longevity.
We are responsible to our employees, the men and women who share our goals and play a key role in shaping the direction of the company. We respect their individualism, their dignity, and recognize their merits and contributions. Compensation practices will be fair, and working conditions clean, orderly and safe. We are mindful of each individual’s need for a sense of security in their job. Employees will experience equal opportunity for development and advancement based on qualifications. Employees are free to share their ideas and suggestions, as well as concerns or complaints. Management’s actions must be just and ethical at all times.
We feel an accountability to give back to the communities in which we live and work. We must be good citizens sharing of our time and talents for those agencies who serve the less privileged. In appreciation for the valuable guidance we have received, we will “pay forward” our mentorship of others who are emerging leaders or wish to be entrepreneurs. We will utilize local service providers whenever possible. Further, we will do our part in protecting the environment and natural resources that we all depend upon.
Our ultimate responsibility is to protect the health of the company by making sound business decisions which result in securing jobs for this generation of workers as well as future generations. We must embrace new ideas and innovative programs that fuel growth and development. Operating with a high degree of integrity, these principles will be carried out in pursuit of reasonable profit.
We provide tailored records and information management solutions that help customers turn records into business knowledge. Working as a strategic partner, we safeguard their intellectual property. We provide knowledge and rapid access to their historical information which supports their future business decisions. And, we help them produce the records needed to comply with their legal, tax and regulatory obligations.